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Calle Grådal

Nordic

Mail: cg@vendora.se

Mobile: +46 763 40 87 11

Andreas Höynälä

Nordic

Mail: ah@vendora.se

Mobile: +46 706 90 30 45

Thomas Söderberg

Nordic

Mail: ts@vendora.se

Mobile:  +46 702 17 95 68

Linus Karlsson

Nordic

Mail: lk@vendora.se

Mobile: +46 763 94 66 24

Janina Zalite

Baltic

Mail: jz@vendora.se

Mobile: +37 122 08 49 16

Kenneth Nordby

Denmark

Mail: kn@vendora.se

Mobile: +45 538 067 97

 

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GENERAL TERMS

 

Prices

All prices are exclusive of VAT and shipping. For current prices please refer to our continuously updated website: www.reseller.vendora.se

 

Warranty

Vendora leaves 12 month warranty for our standard product range, where applicable. The warranty period starts from the date of invoice.

 

Discounts

Vendora applies a transparent pricing where quantity discounts are given at certain quantities - gradations - listed in our webshop.

 

Shipping

The flat-rate price for delivery to Denmark, Norway, Finland and The Baltic Region is SEK 199 per order, (SEK 99 excluding VAT per order in Sweden). We ship with SCHENKER parcel, Posten, FedEx and DHL. We also offer delivery directly to customers, so called drop shipment, for which there will be an extra charge of SEK 75 throughout Scandinavia and The Baltics. Read more about this at the checkout in our reseller webshop.

 

Payment

Credit approved customers receive an invoice due for payment within 14-30 days.Customers which for some reason are not approved for credit pay in advance / credit card.

 

Back Order

Back orders are normally delivered free of charge.

 

Handling of defective products

All products that are returned must be accompanied by an RMA number for which you apply by calling our customer service on 046-540 70 60. The RMA number is valid up to 30 days after it has been issued.

 

Goods arriving Vendora unmarked, without a valid RMA number, or that do not comply with stated RMA number will be returned to the sender without further action. Return Shipping will be charged the sender.

 

If a product is returned to Vendora and it does not show the errors stated you will be charged with a fee of SEK 350 and cost for return shipping.

 

Vendora reserves the right to determine whether a returned product will be repaired, replaced by an equivalent product or credited (this will occur if the product is discontinued and there is no appropriate substitute).

 

The issuing of an RMA number does not automatically mean that Vendora has decided that the product will be deemed defective.

 

Damage

Transport damages must be addressed directly to the carrier.

 

Disclaimer

Vendora does not take responsibility for any print errors on our website or in other publications issued by us.

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